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How and When to complete KYC

Updated over 6 months ago

Follow this step-by-step guide to complete your KYC process

  1. Log in to your account.

  2. Click on the “My Account” tab.

  3. Select the “KYC” tab.

    • Mobile users: First tap the “Menu” button at the bottom left of the screen, then select “KYC.”

  4. Click “Continue with Verification.”

  5. Follow the on-screen instructions provided by the system.


Important Notes

  • The KYC option will only appear if one of the following conditions is met:

    • You have at least 25 redeemable Sweep Coins in your account, or

    • You request to redeem a value of 100 Sweep Coins (SC) or more

      KYC Document Requirements

      Recommended Documents

      1. Driving Licence

      2. Passport

      Photo Guidelines

      • The picture must be clear and readable.

      • All four corners of the document must be visible in the photo.

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